C280 error DC00 DC30 [Archive]

cayyell

05-15-2018, 06:13 AM

Been searching in the site noted is a security related issue

Found nothing on manual

When the machine started it throw up code DC00 right away, I can enter service mode use system error clear to clear it and machine can continue to Ready to copy.

But whenever I try to make any lattice or gradient pattern print it will shows up DC30

But the scan function still working.

Need some enlightenment here!

mthomasebs

05-15-2018, 11:40 AM

Been searching in the site noted is a security related issue

Found nothing on manual

When the machine started it throw up code DC00 right away, I can enter service mode use system error clear to clear it and machine can continue to Ready to copy.

But whenever I try to make any lattice or gradient pattern print it will shows up DC30

But the scan function still working.

Need some enlightenment here!

Have you tried formatting the HDD?

C-DC00 is a security based code, usually due to the hdd being corrupted or compromised.

cayyell

05-16-2018, 02:20 AM

Have you tried formatting the HDD?

C-DC00 is a security based code, usually due to the hdd being corrupted or compromised.

I tried disable the HDD, but that didn't help.

cayyell

06-13-2018, 10:05 AM

I tried remove the HDD, that didn't help too

AjitN

06-13-2018, 01:58 PM

I tried disable the HDD, but that didn't help.

What do you mean by that? You are not able to disable HDD OR Disabling HDD did not resolved the problem.
You need to go to service mode and select HDD not installed (I think in system 2)

cayyell

06-13-2018, 02:29 PM

What do you mean by that? You are not able to disable HDD OR Disabling HDD did not resolved the problem.
You need to go to service mode and select HDD not installed (I think in system 2)

Yes is already set to not installed.

Don N.

06-13-2018, 04:37 PM

Assume you've checked relevant security settings and they are off...
Maybe try physical format (allow plenty of time) then probably have to logical format.
Just guessing. Also, is there a format SSD option on these? Can't remember.

copier addict

06-13-2018, 04:45 PM

It is a security issue.

CDC## Trouble related to security • Contact the responsible people of KMBT
before taking some countermeasures.

Trying to copy money or stock certificates, ect will throw up these codes.
Have you called KonMin?

allan

06-13-2018, 06:14 PM

Assume you've checked relevant security settings and they are off...
Maybe try physical format (allow plenty of time) then probably have to logical format.
Just guessing. Also, is there a format SSD option on these? Can't remember.

Yes if the HDD is not set the option changes to format SSD.

allan

06-13-2018, 06:16 PM

Initialize?