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tnrtt
06-01-2018, 06:41 PM
I have a C452 that the panel freezes when you manually take it out of power save. Doesn't do it when you send a print job.

copier addict
06-01-2018, 07:18 PM
What kind of troubleshooting have you done. It is more efficient to list what you have done so things aren't repeated.

tnrtt
06-06-2018, 06:47 PM
What kind of troubleshooting have you done. It is more efficient to list what you have done so things aren't repeated.

Customer is 60 miles away. Want somewhat of a clue of possible items I should take there. Haven't done anything yet. Thought someone might have seen this before.

copier addict
06-06-2018, 08:31 PM
Customer is 60 miles away. Want somewhat of a clue of possible items I should take there. Haven't done anything yet. Thought someone might have seen this before.

Could be IP conflict.
Could be a corrupt print job.
Could be faulty HDD.
Could be MFPB.
Could be NVRam

Unplug network and ping IP. If you get a response something else has the same IP address.
Unplug network and try to print directly from your laptop.
Unplug HDD and restart.
Reseat connectors on MFPB

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