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delboy10
06-22-2018, 04:38 PM
Hello all,

I have a Bizhub C224 non e that throw a code C-D411 and I found where the problem is. It is the ribbon cable that connect the control panel PCB to the keypad and sub power part. Please see the attach pictures. I know I have to replace the Control Panel but it is quite expensive for the worth of the machine. Just wonder any of you run into this before. Were you able to locate and replace the ribbon cable? And would a 4e panel work with the firmware that update the 4 to 4e? Thank you all!

delboy

Albonline
06-22-2018, 08:04 PM
e panel will work , no hard keypad though.

delboy10
06-22-2018, 09:00 PM
e panel will work , no hard keypad though.

Hello and thanks for replying. Would you able to share how you get it to work? I was in contact with Hytec Dealer Services to inquire about the repair of the panel. I talked to one of the tech and he told me 4e panel may work on 4 and he would try to see if it works. He did try and told me it did not work for him. However, he did not know there is a firmware to convert the 4 to 4e. Did you have to update firmware first to get it to work? I do not have anything to try at the moment. Thank you!

delboy

copier tech
06-23-2018, 09:55 AM
There is firmware to convert a non 'e 'to an 'e' however it only gives some of the 'e' functions, it doesn't actually "convert" the machine as such.

jonbonse
09-08-2018, 09:02 PM
Hello all,

I have a Bizhub C224 non e that throw a code C-D411 and I found where the problem is. It is the ribbon cable that connect the control panel PCB to the keypad and sub power part. Please see the attach pictures. I know I have to replace the Control Panel but it is quite expensive for the worth of the machine. Just wonder any of you run into this before. Were you able to locate and replace the ribbon cable? And would a 4e panel work with the firmware that update the 4 to 4e? Thank you all!

delboy

Hi, I have this exact issue.,.... did you manage to source a ribbon cable?

rrrohan
09-09-2018, 03:16 AM
Did you test continuity on cable?



Sent from my SM-G955F using Tapatalk

jonbonse
09-09-2018, 08:08 AM
Did you test continuity on cable?



Sent from my SM-G955F using Tapatalk

No because I wouldn’t be able to position it correctly where the possible fractures are in the tracks.

delboy10
09-10-2018, 05:17 PM
Hi, I have this exact issue.,.... did you manage to source a ribbon cable?

Hello,

Unfortunately, I could not find the ribbon cable. Anyway, I don't know if it would help but I can confirm you can use the 4e control panel for the 4 series with updated firmware to emulate the 4 to 4e. You also need new cable to connect to the Main board (because of the length). The firmware would have to be done to use the on display number keys instead off the keypad.

delboy

SimoneCariz
09-11-2018, 03:11 PM
hi!
The kit replace cable is a code

9981000545 - NEW FCC KIT


40592



good work!!

delboy10
09-11-2018, 03:32 PM
hi!
The kit replace cable is a code

9981000545 - NEW FCC KIT


40592



good work!!



Thank you so much for the information! However, it is not available in North America Market!!!

delboy

jonbonse
09-12-2018, 09:05 AM
hi!
The kit replace cable is a code

9981000545 (tel:9981000545) - NEW FCC KIT


40592



good work!!




PERFECT Thankyou!

Gift
09-12-2018, 09:49 AM
Thank you so much for the information! However, it is not available in North America Market!!!

delboy

perhaps you need to request it at your KM product support contact

korthr5
09-20-2018, 05:16 PM
Thank you so much for the information! However, it is not available in North America Market!!!

delboy

Hello

In europe has already been discontinued

Regards

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