PDA

View Full Version : CQ Fusing trouble BH C654e


Custom Search


eccelobo
07-03-2018, 03:40 PM
Hello mates! I'm having poor fixing after 3rd print on thick 4 paper. Fusing unit has just 500k so I've tried replacing fusing belt and pressure roller. It makes the exact same fail. I've tried setting up the temp and slowing the speed, and "quality" over "productivity" settings with no results.
Toner is OEM.
Could it be the pressure motor or IH coil or board (even if no error codes)?
I dont want the costumer spending cash in another fusing unit and get the same results.
Thanks!

Enviado desde mi SM-G920V mediante Tapatalk

blackcat4866
07-04-2018, 12:27 AM
What gsm? Within machine specs? =^..^=

eccelobo
07-04-2018, 12:48 AM
300 gs, tried different brands.
What gsm? Within machine specs? =^..^=

Enviado desde mi SM-G920V mediante Tapatalk

blackcat4866
07-04-2018, 01:44 AM
You must be aware that is the maximum media weight. Try lighter weight media. =^..^=

Synthohol
07-04-2018, 03:34 AM
Online Media Guide - KONICA MINOLTA
the C754 should be the same
(https://www.konicaminolta.eu/en/business-solutions/meta/online-media-guide.html)

eccelobo
07-04-2018, 03:56 AM
You must be aware that is the maximum media weight. Try lighter weight media. =^..^=

It's always the same with customers that were working in certain way and out of the sudden the results changes, they become stubborn and don't listen to reasons. This one was using this paper during all this time without a problem.
I tried to convince him to use lighter paper before. Having learned that there is no much more to do, I hope your answers may help him to reconsider.
Thanks again!

eccelobo
07-04-2018, 03:50 PM
Online Media Guide - KONICA MINOLTA
the C754 should be the same
(https://www.konicaminolta.eu/en/business-solutions/meta/online-media-guide.html)

According to that site, maximum recommended is 200 gs?

blackcat4866
07-04-2018, 04:04 PM
If it were me, I'd look at chart 1.3, page C-3 of the service manual:
52 to 256 gsm for the trays
52 to 300 gsm bypass, and no more than 50 pgs loaded at a time of 300 gsm

... and I would have checked and weighed paper samples, then viewed the manual, then spoke with the customer. =^..^=

tsbservice
07-04-2018, 04:14 PM
According to that site, maximum recommended is 200 gs?

Specifications - bizhub C654e - KONICA MINOLTA Europe (https://www.konicaminolta.eu/en/business-solutions/products/office/discontinued-products/multifunctional-printers/colour/bizhub-c654e/specifications.html)

Scroll down to:System Specifications

Custom Search