wilez
08-10-2018, 09:12 PM
Hello fellow tech's
I can use some help. Customer has a Kip 700M after printing page will keep job in que and few minutes later reprint job again, minutes later print print it again then it may purge job from queue.
It is running IPS 7.3.428 and ips unattend 7.3.0.428. I have updated the windows driver at workstation, cleared monopath1,login, problem and TU folders.
I am new in servicing Kip's but have serviced the Ricoh's, HP's and Oki(LP1040).
Greatly appreciate your advice.
I can use some help. Customer has a Kip 700M after printing page will keep job in que and few minutes later reprint job again, minutes later print print it again then it may purge job from queue.
It is running IPS 7.3.428 and ips unattend 7.3.0.428. I have updated the windows driver at workstation, cleared monopath1,login, problem and TU folders.
I am new in servicing Kip's but have serviced the Ricoh's, HP's and Oki(LP1040).
Greatly appreciate your advice.