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Leyahné
08-27-2018, 04:09 PM
Hi Guys I need some assistance with a C452 with a weird problem. The customer had a power failure after power was restored the machine had copy quality problems. The leading edge is faded at the top, I have replaced all the drums and transfer belt but the problem is still there. Has any one come across such a problem, look at the attached pichttps://uploads.tapatalk-cdn.com/20180827/90e43c4713c0b7b1f9b83dddfe65f2f2.jpg


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blackcat4866
08-27-2018, 06:52 PM
​All I see is the shadow of your arm, while taking the picture. =^..^=

Leyahné
08-27-2018, 07:11 PM
If you look at the left of the pic its light and on the right its solid


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Synthohol
08-28-2018, 03:49 AM
When theRe is no arrow for feed direction it's Al's just as frustrating.

Leyahné
08-28-2018, 09:10 AM
The area marked with the red is the leading edge, the line should be a solid black line and not grey.https://uploads.tapatalk-cdn.com/20180828/bca8fc5e0d14272d37bde835b9c5aa99.jpg


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Techlife
08-28-2018, 09:41 AM
I had this problem on a C452, but would only occur on the first page, all other pages in a print job were fine. Turned out to be firmware related

Leyahné
08-28-2018, 12:18 PM
Thanks will try that and revert back to you


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