C364e scanning turmoil

[mrfuser]

Ok I have set up machines for years on scanning. This one takes the cake! We can’t get it to scan to smb or email. Keeps giving server connection errors. We can print to it, pull up web interface, everything else works fine. Tried all the tricks we could think of.

any ideas?

k

[rrrohan]

Gonna need more info



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[mrfuser]

Like what? Simple windows network using charter cable for internet. Computers are win7: nothing fancy

[Synthohol]

do a network clear in service mode yet?

[mrfuser]

Good idea. I was thinking of that tonight. Will give it a shot