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captainrva
09-12-2018, 03:05 PM
I have a Bizhub C754e that thinks it's a Generic 60C-6E. I tried other posts about the 3 series and the SW switch 10 being set to 02 but there is not 02 on this machine as it reverts to 20 and tht was no help. I have tried a data clear, FW upgrade, and a Logical Format. Does anyone know how to fix this? The function version was set to 1 so I set it to 7 as well.

blackcat4866
09-12-2018, 04:39 PM
In the firmware screen does it show the correct machine /type? =^..^=

captainrva
09-12-2018, 04:54 PM
In the firmware screen does it show the correct machine /type? =^..^=


The FW screen doesn't show any kind of detail about the name of the machine, but both the Config page and the Pagescope web page show the machine as Generic.

Synthohol
09-12-2018, 06:34 PM
What do you mean it reverts back to 20?

Use the arrow key to make it 02 and hit fix.

Solution

CAUSE: Incorrect settings.



SOLUTION: To change the Configuration Page header to Konica Minolta bizhub, please perform the following:

1. Access the Service Mode.

2. Select System 2.

3. Select Software Switch Setting.

4. Enter Switch No. "10".

5. Bin Assignment "00000000".

6. Hex Assignment "02".

7. Click on Fix.

8. Click on End.

9. Power the MFP OFF/ON.

10. Print another Configuration Page. Page Header should now be changed to Konica Minolta.

Note: Header Information:

Generic 20C-4 = C203

Generic 22C-1 = C220

Generic 25C-1 = C250

Generic 25C-4 = C253

Generic 28C-1 = C280

Generic 35C-3 = C352

Generic 35C-4 = C353

Generic 36C-1 = C360

Generic 35C-1 = C450

Generic 45C-2 = C451

Generic 45C-1 = C550

Generic 50C-1 = C650



To change the Configuration Page header to Konica Minolta bizhub (for Printer-only models), perform the following:
1. Press the Menu/Select key.
2. Press the down arrow key 4 times to select “Tech. Rep. Mode”.
3. Press the right arrow key. Enter the Tech. Rep. Mode password 9, 2, 7, 2, 9, 2, 7, 2.
4. Press the Menu/Select key.
5. Press the down arrow key 16 times. “Software SW” will appear.
6. Press the right arrow key. “Switch No.” and “1” will appear.
7. Press the Menu/Select key. “1” will start blinking.
8. Press the up key and change this number to “10”. When pressing “Menu/Select” key, the above settings will be saved and the display will show “Bin Assignment” and “00000000”.
9. Press the down arrow key and the display will change to “HEX Assignment” and “00”. Then press the down Menu/Select key. The “00” will blink.
10. Press the right arrow key and the 1st digit will blink. Change setting to “02”.
11. Press the Menu/Select key to fix the value. The display will change to “Software SW”.
12. Cycle the main power switch OFF/ON.

Notes:

a. Header Information:

Generic 25C-1P = C250P

Generic 35C-1P = C450P

Generic 35C-3P = C352P

Generic 35C-4P = C353P

captainrva
09-12-2018, 09:28 PM
What do you mean it reverts back to 20?

Use the arrow key to make it 02 and hit fix.

Solution

CAUSE: Incorrect settings.



SOLUTION: To change the Configuration Page header to Konica Minolta bizhub, please perform the following:

1. Access the Service Mode.

2. Select System 2.

3. Select Software Switch Setting.

4. Enter Switch No. "10".

5. Bin Assignment "00000000".

6. Hex Assignment "02".

7. Click on Fix.

8. Click on End.

9. Power the MFP OFF/ON.

10. Print another Configuration Page. Page Header should now be changed to Konica Minolta.

Note: Header Information:

Generic 20C-4 = C203

Generic 22C-1 = C220

Generic 25C-1 = C250

Generic 25C-4 = C253

Generic 28C-1 = C280

Generic 35C-3 = C352

Generic 35C-4 = C353

Generic 36C-1 = C360

Generic 35C-1 = C450

Generic 45C-2 = C451

Generic 45C-1 = C550

Generic 50C-1 = C650



To change the Configuration Page header to Konica Minolta bizhub (for Printer-only models), perform the following:
1. Press the Menu/Select key.
2. Press the down arrow key 4 times to select “Tech. Rep. Mode”.
3. Press the right arrow key. Enter the Tech. Rep. Mode password 9, 2, 7, 2, 9, 2, 7, 2.
4. Press the Menu/Select key.
5. Press the down arrow key 16 times. “Software SW” will appear.
6. Press the right arrow key. “Switch No.” and “1” will appear.
7. Press the Menu/Select key. “1” will start blinking.
8. Press the up key and change this number to “10”. When pressing “Menu/Select” key, the above settings will be saved and the display will show “Bin Assignment” and “00000000”.
9. Press the down arrow key and the display will change to “HEX Assignment” and “00”. Then press the down Menu/Select key. The “00” will blink.
10. Press the right arrow key and the 1st digit will blink. Change setting to “02”.
11. Press the Menu/Select key to fix the value. The display will change to “Software SW”.
12. Cycle the main power switch OFF/ON.

Notes:

a. Header Information:

Generic 25C-1P = C250P

Generic 35C-1P = C450P

Generic 35C-3P = C352P

Generic 35C-4P = C353P

The tech kept telling me it was reverting to 20 so I just tried it myself on another machine and yes, the arrow keys are to designate the number position. Thank you.

Woxner
09-12-2018, 10:18 PM
setting wrong machine type will do this too. i have replaced boards and it does this. never had to set sw 10 but if it works good to know

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