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chrisban35
10-03-2018, 07:29 PM
Hello fellow techs,

Looks like someone has changed the standard entry into service mode.

The Utility-View-00-Stop-01 isn't working. Also I note the majority of "Admin" features are not available as well.

I'll assume some IT person had too much caffeine download one morning and played with YouTube DIY. :)

Can someone explain how to do a reset when service mode is not available....

Thanks in advance

copier tech
10-03-2018, 08:55 PM
Hello fellow techs,

Looks like someone has changed the standard entry into service mode.

The Utility-View-00-Stop-01 isn't working. Also I note the majority of "Admin" features are not available as well.

I'll assume some IT person had too much caffeine download one morning and played with YouTube DIY. :)

Can someone explain how to do a reset when service mode is not available....

Thanks in advance

Your key sequence is not correct.

Try utility/counter/check details stop 00 stop 01

darry1322
10-03-2018, 09:22 PM
The Utility-View-00-Stop-01 isn't working. Also I note the majority of "Admin" features are not available as well.


Thanks in advance

This also occurs if a job ( like a fax) is in memory.

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