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Bix
10-09-2018, 09:48 AM
Hi,


today a customer has reported us a problem with the bizhub C258. In short, he prints a two-sided pdf and on one side a black line goes on all pages. The machine has only 25,000 copies, so brand new.


I tried to print from another PC of a Word file, it seems that this line is not there. I tried to print from another PC of a Word file, it seems that this line is not there. I doing a two-sided directly from the printer, no problem.


Perhaps an Adobe problem? Has anyone happened?


Thanks so much.


See you soon

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