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patefilo
10-14-2018, 04:58 PM
Hello,

Whenever I print heavy paper, I obtain black stripes all along the sheet. I tried to take a picture of them and it was quiet challenging:

40864

On regular paper, they don't appear...
Also, the sheet, globally, turns slightly from white to "washed" white color during the process.

I cleaned twice the Electrostatic Charger Wire and the Printheads, following the user manual instructions, but nothing changed.

Would you have any advice for me? Thank you!

tsbservice
10-14-2018, 05:32 PM
Car wash will clean your car but when tyres are worn out cleaning them will not do any good. Same with your MFP. There is some consumables that needs to be replaced at certain life/copies, what about them?
Hard to share atleast copier counter or what was changed/done...

blackcat4866
10-14-2018, 10:58 PM
Did you, perchance, select Heavy media type so that it can fuse properly? =^..^=

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