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copytechman
11-13-2018, 10:49 PM
Voiding on trail edge only, have adjusted everything regarding 2nd transfer that I know of, thoughts? Ideas? Still pretty much a brand new machine. Could I have missed something obvious?

Any help appreciated!

Regards!

A.

blackcat4866
11-13-2018, 11:54 PM
Is this "heaviest stock" actually too heavy stock? It might be useful to know what gsm, what surface, de-curl settings, what media settings ... etc.

copytechman
11-14-2018, 12:11 AM
It was a colleague that has this issue, I will get more specific information tomorrow but any general help would be awesome!

Regards!

A.

blackcat4866
11-14-2018, 12:23 AM
IN GENERAL:

Media that is not within machine specs, not set to the correct media settings or correct decurl settings will pull away from the transfer belt before transfer is finished. Confirm that the media is less than 300gsm, set to the correct media settings and de-curled so it exits flat.

Keep in mind that not all media less than 300gsm is suitable, or can be decurled to flat. =^..^=

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