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12-06-2018, 04:38 AM
Does anyone know what might be causing this problem? I replaced the mfp from one machine to another due to a different problem. Now it codes C-C163.

I tried firmware but it doent give the mfp as an option too update.

Any ideas?

12-06-2018, 05:12 AM
because the boards marry their respective hosts.
you may get lucky and check/change the machine type when booting from a FW stick, may be the correct machine and type to the serial# of the host.
if the machine and type are correct, try moving over the PRCB it was initially married to.
which SSD card did you install on this one?

3.15.7 CC163
(1) Contents

Trouble type
ROM contents error (PRT)

Trouble code


Detection timing
The wrong model of firmware is detected in the engine during the initial connection to the engine is be

Trouble isolation

Relevant electrical parts
Printer control board (PRCB)

(2) Procedure

Control signal
Location of electrical co

Unplug and plug the power cord from/into the outlet, turn the
main power switch OFF, wait 10 seconds or more, and turn
it ON.

Rewrite the firmware.

Change PRCB

copier addict
12-06-2018, 05:40 PM
The MFP boards are different between BH223/283 and BH363/423. Also, you have to take the NVRam from the original MFP and install it on the replacement MFP

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