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Methmann
01-29-2019, 07:58 AM
Hey people :-)

I have a customer, who tells me, that their C284 wake´s up from energy saving, by itself. Without any print jobs sent to it, and the fax line is disconnected.

We have checked that weekly timer is off. And it is not because it is restarting, by a fatal error.

So im out of suggestions :-(


Do you have any? :-)

B0265
01-29-2019, 08:33 AM
Try changing the setting of "Awake from Power Save Mode by Touching Control Panel".

allan
01-29-2019, 09:09 AM
Its got a weak sensor on the front on the panel. It will come out of sleep if you come very close to the machine.

Bix
01-29-2019, 09:55 AM
What you could do is reduce the sensitivity of the sensor in the machine settings

Methmann
01-29-2019, 11:36 AM
Shouldn´t it be a "e" model, to have this sensor?

allan
01-29-2019, 01:31 PM
Not sure. You could be correct.

copyrooks
01-29-2019, 03:25 PM
turn off weekly timer

tsbservice
01-29-2019, 07:55 PM
Configuring the Power Key and Power Save Operations (for the administrator) (https://manuals.konicaminolta.eu/bizhub-C554-C454-C364-C284-C224/EN/contents/id12-0040.html)
See last setting: [Awake from Power Save Mode by Touching Control Panel]

Phil B.
01-29-2019, 08:05 PM
turn off weekly timer

from the OP "
We have checked that weekly timer is off. And it is not because it is restarting, by a fatal error."

Albonline
01-30-2019, 08:02 PM
unit has a proximity sensor, turn it off.

rrrohan
01-31-2019, 12:24 AM
Tell customer place is haunted

Oystercopy
01-31-2019, 02:16 AM
unit has a proximity sensor, turn it off.


Yes, when you walk by the machine, it turns back ON.. scared the crap out of me late one night in my shop until I realized what was going on... It hasn't bothered any of my customers that I know of...
OC

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