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norbert_farkas
02-05-2019, 05:35 AM
Hello,

Any suggestions for the following problem? (image attached).
Drum unit was replaced last week, toner is more then 70%.
It`s doing this only on Magenta color, all the rest of the colors are printing fine. Thank you.
41633

Phil B.
02-05-2019, 05:46 AM
Hello,Any suggestions for the following problem? (image attached).
Drum unit was replaced last week, toner is more then 70%.
It`s doing this only on Magenta color, all the rest of the colors are printing fine. Thank you.
41633

M drum replaced?
looks like classic developer failure

what is the life left on M dev unit?

really give us page count ( life left ) on all supplies/parts

OEM supplies?

Toxic
02-05-2019, 07:44 AM
Most likely drum M was heavy damaged and over life before replacement?

Phil B.
02-05-2019, 07:46 AM
Most likely drum M was heavy damaged and over life before replacement?

then why the diag voids? dev unit

Synaux
02-05-2019, 07:57 AM
M drum replaced?

really give us page count ( life left ) on all supplies/parts

OEM supplies?

Replace parts if they are near EOL!!!

Zeldaman
02-05-2019, 07:58 AM
Hi there!
Phil 100%, itīs the dev-unit !!!!
Greetings...

Toxic
02-05-2019, 07:58 AM
then why the diag voids? dev unit
No dobts, its developer problem.
I mean now problem is developer lack but it cause bad drum before,most likely.

Phil B.
02-05-2019, 08:02 AM
Hi there!
Phil 100%, itīs the dev-unit !!!!
Greetings...

Thanks Brother.. 'prec the back up

Phil B.
02-05-2019, 08:07 AM
OK I know some don't like my preaching...

LET's get back to BASIC theory...
yes drum cause voids... marks.. usually ACROSS the page ( depending LEF SEF)
BELTS voids in same pattern
DEVs in all my YEARS ( unless drum scratched then different MM spacing in defect ) will display many other but ONLY DIAGONAL voids

Yes I have been wrong ( God.. too many times ) BUT Xerography is the basic same thru all LASER BASED life forms...

allan
02-05-2019, 09:13 AM
Remove the dev tank and you will find your missing developer to be missing.
Probably due to overrun parts and crap toner.

Replace the dev tank. Or the developer and the chip if you know how.

Phil B.
02-05-2019, 10:34 AM
Remove the dev tank and you will find your missing developer to be missing. Probably due to overrun parts and crap toner.
Replace the dev tank. Or the developer and the chip if you know how.



"If you Give a man a fish... he can eat for a day...
-=If=- You TEACH a man to fish..he can eat..his family can eat and he can TEACH others how to fish."

that is why sometimes I might seem as obtuse or not familiar with certain equip ( sometimes that is true,, I digress )
and I get on folks " techs " for not giving enough info ** I have worked call-desk for 'puter - copier/printer/fax for NSCU ** Our Contacts KNEW -=not to call=- unless they had required info: Asset#/IP Addy - Complaint - Work done - Page Counts - PQ/CQ_Connectivity_DEAD
If they could NOT provide ALL required info.. they were told to go back get info..call back.
Folks here are/should be Techs ** knowledgeble Owners/EndUsers ** to have to hand hold those that don't have manuals (staple of tech trade.. not matter where) are pissing in the wind.
EOR

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