3500i missing options in service mode

[docresources]

Have a 3500i that when you go into service mode u508 through u900 are missing. I have upgraded the firmware to the latest. Any help would be appreciated.

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[Phil B.]

Have a 3500i that when you go into service mode u508 through u900 are missing. I have upgraded the firmware to the latest. Any help would be appreciated.
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was it working before the update?
what version did you use?
any errors or power failure during process?

[docresources]

They were missing before I upgraded. That's why I upgraded it.
Thanks

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[copiertec]

Have you tried a U021 (return to factory defaults)?

[blackcat4866]

Take a look at the manual. There are no simulations between U508 and U900. There's nothing to find.

[docresources]

Take a look at the manual. There are no simulations between U508 and U900. There's nothing to find.Well I'll be dipped in shit and called a turd lol, he's right. This is the first kyocera I have run across that doesn't have them. Ok so then how do you clear the fax dim.

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[blackcat4866]

According to the fax setup instructions U600 ... hmmmm?

=^..^=

[Santander]

Do you have a fax option Installed? If the unit does not have a fax board installed the sim modes 600 plus will not display as there is nothing for the unit to do. If a fax option is installed, I would try to reseat it, otherwise you have a bad fax board that the unit is not recognizing.