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DOE
04-26-2019, 10:26 PM
Have a customer with a Konica 222 that called and said that the copies are blank whether they print from the computer or The copier. Hate to ask a question about something I have yet to look at but was wanting a idea for when I go on Monday. Another tech installed a print board a week ago and forgot to disconnect the connectors before he pulled it out and the blue wiring harness was pulled on and bent a pin from the board below and it broke trying to straighten it out causing a document feeder problem. The copier still printed fine for the week but today they called and said they are blank while they run from the computer or right on The copier.

mo0651
04-26-2019, 11:35 PM
Don't try to hard to fix it before you see issue. Take drum, dev, and dev unit with. Usually if laser fails there are codes. Transfer roller maybe. Customer putting docs in feeder
blank side up ALOT!!!!!!!!. Could be drum cover not opening. It is Friday! Work hard at it next week!:cool:

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