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Copia
04-29-2019, 09:27 PM
Hi

We have C7000 with IC-306 controller. The hard drive basically died and need to be replaced. When we try to install software version 3.01 it would say on the screen that "This DVD is not compatible with this platform". Has anyone seen this issue? I have tried software version 3.01 and version 1.1 but with no luck.

I wanted to try to install 2.0 system software but we dont have the software.

jmickmac
05-21-2019, 02:12 AM
If I'm not mistaken, 3.01 needs a board that gets installed into the fiery. you can't install that version without the board. You'll need 2.0

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