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blazebusiness
05-29-2019, 08:59 PM
Customer complaining of Konica 4050 (rebadged Lexmark) fax slow to complete sending and long wait for confirmation reports. When faxing from a small Canon to the same numbers.....transmission and confirmation reports much faster.
Any ideas/suggestions much appreciated.

bsm2
05-29-2019, 09:23 PM
Is Fax is on a analog line or VOIP? If it's VOIP adjust per manufacture recommend settings usually 9400 baud rate

rrrohan
05-30-2019, 06:26 AM
Is Fax is on a analog line or VOIP? If it's VOIP adjust per manufacture recommend settings usually 9400 baud rate

wouldnt that make things even worse

bsm2
05-30-2019, 10:27 AM
wouldnt that make things even worse




Slow down the transmission speed. Set the BAUD rate of the fax machine to 9600 bps or even lower (7200 bps would be the next slower setting).
Turn off or disable ECM (error correction mode), a setting, usually defaulted on, that many fax machines have.



Some fax manufactures as Kyocera have a shorted handshake for faster transmission rate when faxing to another Kyocera machine.

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