View Full Version : Konica minolta bizhub c364e
Potsy 54
06-05-2019, 08:45 PM
I have a Bizhub c364e with a C E301 error, I think I need to update the firmware to Version GD2-K6 does anyone have this available?
Thanks in advance
Synthohol
06-05-2019, 09:59 PM
is there a domain name in the file path when scanning?
Error
E301 (CE301) error code for Scan to SMB jobs with Domain-based DFS Namespace in the file path.
Root Cause
The engine has not allocated enough memory to handle large server list associated with DFS Namespace\ Root. The server list would be over 100 servers. This symptom would be detected in the engines syslog or network capture after engine sends GET_DFS_REFERRAL command.
Workaround/Fix
Install the following special firmware:
Non-LK101v3 Support
Model
FW Version
Program File Name
bizhub C754/ C654*
GCM-72
A2X00Y0-F000-GCM-72.exe
bizhub C554/ C454*
GCM-72
A2XK0Y0-F000-GCM-72.exe
bizhub C364/C284/ C224*
GCM-72
A1610Y0-F000-GCM-72.exe
bizhub 754/ 654*
GCK-34
A55V0Y0-F000-GCK-34.exe
bizhub C754e/ C654e
GW5-K5
A2X00Y0-F000-GW5-K5.exe
bizhub C554e/ C554e
GW5-K5
A5C10Y0-F000-GW5-K5.exe
bizhub C364e/C284e/C224e
GW5-K5
A5C10Y0-F000-GW5-K5.exe
bizhub 754e/ 654e
GW5-K5
A55V0Y0-F000-GW5-K5.exe
bizhub 554e/ 454e
GW5-K5
A61F0Y0-F000-GW5-K5.exe
bizhub 364e/ 284e/ 224e
GW5-K5
A61F0Y0-F000-GW5-K5.exe
bizhub C754/ C654
GA9-K5
A2X00Y0-F000-GA9-K5.exe
bizhub C554/ C454*
GA9-K5
A2XK0Y0-F000-GA9-K5.exe
bizhub C364/C284/ C224*
GA9-K5
A1610Y0-F000-GA9-K5.exe
bizhub 754/ 654*
GA9-K5
A55V0Y0-F000-GA9-K5.exe
LKv101v3 Support
bizhub C754/ C654*
GDM-72
A2X00Y0-F000-GDM-72.exe
bizhub C554/ C454*
GDM-72
A2XK0Y0-F000-GDM-72.exe
bizhub C364/C284/ C224*
GDM-72
A1610Y0-F000-GDM-72.exe
bizhub 754/ 654*
GDK-34
A55V0Y0-F000-GDK-34.exe
Additional Models
bizhub C368/ C308*
GC1-54
A7PU0Y0-F000-GC1-54.exe
bizhub 287/ 227*
GC1-54
A7AH0Y0-F000-GC1-54.exe
Technical Notes
1. The bizhub C754 series/ C554 series/ C364 series firmware version GCM-72 \ GDM_72 and bizhub 754 series firmware version GCK-34 does not support the following function specifications:
a. Switch No. 17 to 0x80 - (Add \Scan to enter one-touch key scan path).
b. Switch No. 122 to 0x01 - (Support \ used only after the Domain Based DFS Namespace Root
Example: \\kmbs.konicaminolta.us\DFSRoot\DFSLink\ - (This setting allow only backslash \ only if there is no addition folder after DFS Link).
c. Switch No. 201 to 0x02 The folders in the scan path will be created, if they do not exist on the target scan system.
d. Switch No. 215 to 0x10 Engine will perform authenticate to the domain controller listed in Active Directory sites container.
2. The bizhub C754 series/ C554 series/ C364 series and bizhub 754 series firmware version GA9-K5 does support following specifications:
a. Switch No. 17 to 0x80 - (Add \Scan to enter one-touch key scan path).
b. Switch No. 122 to 0x01 - (Support \ used only after the Domain Based DFS Namespace Root
Example: \\kmbs.konicaminolta.us\DFSRoot\DFSLink\ - This setting allow only backslash \ only if there is no addition folder after DFS Link).
c. Switch No. 201 to 0x02 The folders in the scan path will be created, if they do not exist on the target scan system.
d. Switch No. 215 to 0x10 Engine will authenticate to the domain controller listed in Active Directory sites container.
e. The firmware version GA9-K5 should ONLY be applied the specifications listed above are required by the customer or engine firmware is already above firmware version Gxx-A9. The firmware is below version Gxx-72 then follow procedure listed in Bulletin# 9527 for firmware install steps.
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