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Potsy 54
06-05-2019, 08:45 PM
I have a Bizhub c364e with a C E301 error, I think I need to update the firmware to Version GD2-K6 does anyone have this available?
Thanks in advance

Synthohol
06-05-2019, 09:59 PM
is there a domain name in the file path when scanning?

Error
E301 (CE301) error code for Scan to SMB jobs with Domain-based DFS Namespace in the file path.
Root Cause
The engine has not allocated enough memory to handle large server list associated with DFS Namespace\ Root. The server list would be over 100 servers. This symptom would be detected in the engine’s syslog or network capture after engine sends GET_DFS_REFERRAL command.
Workaround/Fix
Install the following special firmware:




Non-LK101v3 Support




Model


FW Version


Program File Name


bizhub C754/ C654*



GCM-72
A2X00Y0-F000-GCM-72.exe



bizhub C554/ C454*



GCM-72
A2XK0Y0-F000-GCM-72.exe



bizhub C364/C284/ C224*



GCM-72
A1610Y0-F000-GCM-72.exe



bizhub 754/ 654*



GCK-34
A55V0Y0-F000-GCK-34.exe



bizhub C754e/ C654e



GW5-K5
A2X00Y0-F000-GW5-K5.exe



bizhub C554e/ C554e



GW5-K5
A5C10Y0-F000-GW5-K5.exe



bizhub C364e/C284e/C224e



GW5-K5
A5C10Y0-F000-GW5-K5.exe



bizhub 754e/ 654e



GW5-K5
A55V0Y0-F000-GW5-K5.exe



bizhub 554e/ 454e



GW5-K5
A61F0Y0-F000-GW5-K5.exe



bizhub 364e/ 284e/ 224e



GW5-K5
A61F0Y0-F000-GW5-K5.exe



bizhub C754/ C654



GA9-K5
A2X00Y0-F000-GA9-K5.exe



bizhub C554/ C454*



GA9-K5
A2XK0Y0-F000-GA9-K5.exe



bizhub C364/C284/ C224*



GA9-K5
A1610Y0-F000-GA9-K5.exe



bizhub 754/ 654*



GA9-K5
A55V0Y0-F000-GA9-K5.exe





LKv101v3 Support


bizhub C754/ C654*



GDM-72
A2X00Y0-F000-GDM-72.exe



bizhub C554/ C454*



GDM-72
A2XK0Y0-F000-GDM-72.exe



bizhub C364/C284/ C224*



GDM-72
A1610Y0-F000-GDM-72.exe



bizhub 754/ 654*



GDK-34
A55V0Y0-F000-GDK-34.exe





Additional Models


bizhub C368/ C308*



GC1-54
A7PU0Y0-F000-GC1-54.exe



bizhub 287/ 227*



GC1-54
A7AH0Y0-F000-GC1-54.exe








Technical Notes
1. The bizhub C754 series/ C554 series/ C364 series firmware version GCM-72 \ GDM_72 and bizhub 754 series firmware version GCK-34 does not support the following function specifications:
a. Switch No. 17 to 0x80 - (Add \Scan to enter one-touch key scan path).
b. Switch No. 122 to 0x01 - (Support ‘\’ used only after the Domain Based DFS Namespace Root
Example: \\kmbs.konicaminolta.us\DFSRoot\DFSLink\ - (This setting allow only backslash ‘\’ only if there is no addition folder after DFS Link).
c. Switch No. 201 to 0x02 – The folders in the scan path will be created, if they do not exist on the target scan system.
d. Switch No. 215 to 0x10 – Engine will perform authenticate to the domain controller listed in Active Directory sites container.
2. The bizhub C754 series/ C554 series/ C364 series and bizhub 754 series firmware version GA9-K5 does support following specifications:
a. Switch No. 17 to 0x80 - (Add \Scan to enter one-touch key scan path).
b. Switch No. 122 to 0x01 - (Support ‘\’ used only after the Domain Based DFS Namespace Root
Example: \\kmbs.konicaminolta.us\DFSRoot\DFSLink\ - This setting allow only backslash ‘\’ only if there is no addition folder after DFS Link).
c. Switch No. 201 to 0x02 – The folders in the scan path will be created, if they do not exist on the target scan system.
d. Switch No. 215 to 0x10 – Engine will authenticate to the domain controller listed in Active Directory sites container.
e. The firmware version GA9-K5 should ONLY be applied the specifications listed above are required by the customer or engine firmware is already above firmware version Gxx-A9. The firmware is below version Gxx-72 then follow procedure listed in Bulletin# 9527 for firmware install steps.

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