PDA

View Full Version : Error Code we had a few jams then got this internatl Error message


Custom Search


positiveg
06-27-2019, 05:12 PM
Please see the image
Not sure why it happened.
We were running some booklets.
http://i68.tinypic.com/2rz9vcy.jpg

tsbservice
06-27-2019, 06:27 PM
Model? Did you reboot the machine?

positiveg
06-27-2019, 06:31 PM
Model? Did you reboot the machine?
the Bizhub C454E
yeah restarted it
happened like twice not really sure why
It's running now though

allan
06-27-2019, 09:41 PM
If you can get into service mode.
Go to the service code history check for the latest error codes.
Also check the jam codes.

blackcat4866
06-28-2019, 12:20 AM
Do you want a guess? I suspect you've got a developer density issue. When you look at the error log you'll know which color to check. It's common to have the hopper bushings bind up. You'll hear that toner motor chattering. If you take the engine cover off you can watch which drive is chattering. Most of the time, just vacuuming out the hopper and cleaning the bushings on the hopper, will let the drive turn. the hopper will fill with toner and the developer will tone up immediately. =^..^=

positiveg
07-03-2019, 01:14 PM
Thanks all for this
Summen strange though all the drums saying 0%
I never seen this where all drums say 0% at the same time.

tsbservice
07-03-2019, 04:29 PM
Did you check what allan suggested?

positiveg
07-03-2019, 04:31 PM
Did you check what allan suggested?
No haven't done so as yet.
After i posted the message it came back up, we just thought it was due to multiple jams

tsbservice
07-03-2019, 04:49 PM
Better read your Manual.

Internal Error. Auto Cancel.

To set whether or not to automatically reset trouble when a trouble code classified as rank B or C occurs.

Default setting
Rank B: Yes
Rank C: Yes

Behavior

When this setting is set to "Yes," MFP operates as follows:
When specified trouble occurs, the trouble warning screen displays for about 10 seconds the message that the trouble is automatically reset. Then automatic trouble reset is performed.
If the trouble reset is successful, MFP can be used.
If the trouble reset fails, retry is performed. (The number of retries is up to 2 times.)

Custom Search