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denvertan
08-07-2019, 08:25 AM
Again, the machine really let me learnt a lot.
Today I started the 3rd machine and I am greeted by the copier with this message "OCR Dictionary is missing Contact Tech Support" !:rolleyes::rolleyes::rolleyes:

Can someone please help me with the OCR File. Thank you.
43306

tsbservice
08-07-2019, 09:06 AM
You need some options to have OCR, like i-option and memory module.
Leave it as is, and start reading Service manual. This is not a chat.​

emujo2
08-07-2019, 08:59 PM
What you are showing us means nothing...You would have to check your list of enabled licenses to determine if this is a problem brought on by the LK installed w/o OCR dictionary, or some other issue. E

Woxner
08-08-2019, 12:19 AM
you can still put the pdf font and ocr even without those options.

denvertan
08-08-2019, 05:17 AM
Successful remove the error after check in lms.
Alert is removed after the deactivate the i-Option. Thank you all.

Massimiliano
04-19-2023, 04:50 PM
Successful remove the error after check in lms.
Alert is removed after the deactivate the i-Option. Thank you all.

Hi,
Can you please tell me how you deactivated the i-Option?
I have the same problem and also this " The PDF/A Font was not found.
Thank you

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