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KEN
08-21-2019, 12:53 PM
Hi
I have a C654e with cyan background on all colour prints config page ok
have replaced all image units and checked HV connectors
anyone had similar http://www.copytechnet.com/forums/asset.php?fid=36076&uid=65298&d=1566388235

blazebusiness
08-21-2019, 02:14 PM
Hi
I have a C654e with cyan background on all colour prints config page ok
have replaced all image units and checked HV connectors
anyone had similar http://www.copytechnet.com/forums/asset.php?fid=36076&uid=65298&d=1566388235

If you did indeed replace those Image units with new oem units......then unfortunately you might have an issue with the mfp board or PH unit.

blackcat4866
08-22-2019, 12:52 AM
I'm going to guess that you've got a shorting cyan developing unit, knocking out the cyan primary charge. I believe that this machine uses color imaging units, so you'll get everything you need with: IU-711C A2X2-0KD.

=^..^=

omni
08-27-2019, 08:04 AM
Hi, KEN.
Did you solve your problem?
I have the same issue.

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