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Bix
09-03-2019, 05:20 PM
Hi, I installed a c4050i with an additional tray

It is a PF-P20. I connected the connector on the left but the printer does not identify it

Do you need to enable something from Service Mode?

Thank you

blackcat4866
09-03-2019, 05:26 PM
Did you turn off and unplug the machine before installing the accessory? =^..^=

Bix
09-03-2019, 06:00 PM
of course! I tried to disconnect and reconnect. I restarted several times

rrrohan
09-04-2019, 08:22 AM
manual just says plug it in and make sure you dont pinch the wires.

tsbservice
09-04-2019, 10:08 AM
Hi, I installed a c4050i with an additional tray

It is a PF-P20. I connected the connector on the left but the printer does not identify it

Do you need to enable something from Service Mode?

Thank you

I think you're installed wrong option. Check your product specs, you need PF-P21.

Bix
09-04-2019, 10:59 AM
I finally managed to recover the installation manual for PF-P20. Unfortunately those who installed it threw it away.

it is compatible with C4050i, c3350I, c3320i, C4000i and C3300i.


I think I understood the reason. This is pretty stupid but being new cars, I didn't think. The cable was connected in the connector of the drawer (I thought it was the connector coming from the printer but in reality it is the drawer). In theory I will have to remove the back cover and connect it to the machine.


I'll try

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