View Full Version : Miscellaneous Drum counters on 8 series, partial count reset issues

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09-06-2019, 09:06 PM
The start date goes to machines original start date ( not to current day) for newly installed OEM drum.

Searched the site no luck.

09-06-2019, 09:39 PM
see if you change the maintenance counter if that helps?
otherwise its still not an issue, as long as there is no end date you are ok.

09-06-2019, 11:19 PM
try updating base firware and the do special. then set sw 25 to B0. i know we have a problem with these using paper cut or vcare not reporting properly

09-12-2019, 06:31 PM
Although it's now too late, check that the correct date and time are set (and not really the same issue as you are having but similar). I had something similar happen on a C558 a few weeks ago, not noticing the date/time were off by 2 1/2 years. When I replaced whichever consumable it was, it showed the incorrect start date that was on the machine at the time. When I corrected the date and time, it didn't change the start date, unfortunately.

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