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Gab
09-16-2019, 02:13 PM
paper jam when making 2 sided copies (no problem with one sided copy). Paper stops just before exit .It looks like it goes to exit instand of going to duplex. Any idea?

srvctec
09-16-2019, 02:59 PM
Sounds like turnover unit has an issue. We had some with a broken arm to the solenoid if I recall correctly.

CompyTech
09-16-2019, 07:05 PM
The actuator on top of the turnover/exit unit is either off or out of position, 9 times out of 10 this is usually the cause for me.

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