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Muller87
09-16-2019, 07:43 PM
Hi All.

I installed a new pro 1100 with the following option: LU-412. The machine is giving me an error code C-0001. I did the firmware and checked all connections, but still gives the same code. Any ideas please?

Kind regards.

Synthohol
09-16-2019, 10:09 PM
try basic troubleshooting, disconnect all accessories and make a copy. then reattach 1 accessory at a time and try again.
thats some communication error like a connector is not in all the way or maybe pinched.
also refer to the accessory install guide in case there is a jumper somewhere that needs to be changed.
KM has a loopback jumper on some finishers and maybe on the prcb, i dont remember but at least narrow it down the part that is causing the communication error.
good luck.

Muller87
09-17-2019, 04:26 AM
Thank you.

Will check installation manuals again and run through all option. Must be something I missed.
Will let you know.
Kind regards

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