Konica C364 black screen

[Scott]

I am a Kyocera guy and we are geared toward them, we made a acquisition of a company that was mostly Kyocera but has some Minolta's. I have this machine with a black screen, I can hear motors running but other than that I get nothing. Anybody have any where I can start???

Thanks in advance for any help

Scott

[blackcat4866]

Bad page memory can cause the black screen you describe. In most cases there are additional errors that you'll be able to view once you change the page memory. =^..^=

[allan]

Check if the network port lights up?
Does the start button light up?

[copier tech]

I am a Kyocera guy and we are geared toward them, we made a acquisition of a company that was mostly Kyocera but has some Minolta's. I have this machine with a black screen, I can hear motors running but other than that I get nothing. Anybody have any where I can start???

Thanks in advance for any help

Scott

Worth trying to update the firmware before you start ordering parts.

[tsbservice]

Worth trying to update the firmware before you start ordering parts.
It's kinda 'shot in the dark' to attempt FW update with black(or blank) screen :cool:
On the other hand it may actually works.

[Walterj]

I am a Kyocera guy and we are geared toward them, we made a acquisition of a company that was mostly Kyocera but has some Minolta's. I have this machine with a black screen, I can hear motors running but other than that I get nothing. Anybody have any where I can start???

Thanks in advance for any help

Scott


Good Day
Dear
I hope this contribution helps

Remains Black screen
Power is NOT supplied
Contact failure of Option DIMM
MFPB Failure
Op Panel contact failure


1.Check the power supply
2. When the Option DIMM is installed, disconnect it and check if the machine boots up.
3. Check the connector between MFPB- Operation Panel
4. Replace the MFPB
5. Replace the Op Panel cable
6. Replace the Op panel unit

[copier tech]

It's kinda 'shot in the dark' to attempt FW update with black(or blank) screen :cool:
On the other hand it may actually works.

Worth a try as to update the firmware you dont need to press any keys etc start key will flash orange & turn blue when complete (assuming the panel is not totally dead)

[Scott]

Thanks guys I will try them all and report my findings