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TSS
10-02-2019, 01:16 PM
Hi. I have a problem with a Konica c454e rebooting.I turn on copier,one fin comes up,some motors and fans cycle.scan light never comes on.10 or so seconds after turning on the copier,it shuts down,beeps then reboots. It constantly reboots.I resitted all connections on mfp board and took out ram memory and cleaned contacts.looking for some help.Also can i swap standard ram from another c454e?The copier up until yesterday was fine.Thank You.

Bix
10-02-2019, 01:23 PM
It could be ssd

korthr5
10-02-2019, 01:30 PM
Usually is SSD

Good luck

tsbservice
10-02-2019, 01:39 PM
You likely have to replace SSDB, call a tech as there are some checks and steps to be done prior this.

Synthohol
10-02-2019, 01:46 PM
+4 on the SSD advice.

srvctec
10-02-2019, 04:18 PM
Before replacing the SSD, you might try a F/W update to the latest version. If it works, no need to replace the SSD.

blackcat4866
10-03-2019, 01:56 AM
Just to clarify, you can get somewhat similar symptoms from a bad HDD. The machine will come to "Ready", and you might get one copy before the machine re-boots. If you're quick enough to get into service mode, you'll see the HDD capacity at 0MB.

But yes, I'll add another vote for the SSDB. They've been covered under manufacturer warranty if you're a dealer. =^..^=

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