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Gab
10-10-2019, 12:13 PM
Copier had light copies and one line on image. I replaced developer, drum, blade , executed all programs and image was ok.
After 3 weeks customer told me that the light image came back. Any idea?

escalante
10-10-2019, 12:28 PM
good morning. I delete the counters of the developer, drum and then execute the adjustment of the drum and developer.

Enviado desde mi SM-J701M mediante Tapatalk

copyman
10-10-2019, 01:00 PM
If you go into user management and add toner (think that where it was with biz250, not sure with 223) does it get darker. Using genuine toner? Also I have replaced a few toner motor gears for light copies on that model. Remove the toner hopper assy and look at the toner motor under exit cover.

Toxic
10-10-2019, 02:21 PM
OEM toner or replacement toner used?
Does drum have damage on rear side?

Woxner
10-10-2019, 03:45 PM
if the toner motor was bad it woulkd give a motor code and noise. ck door ground copper contacts ans repl transfer roller if its old.

copyman
10-10-2019, 06:32 PM
if the toner motor was bad it woulkd give a motor code and noise. ck door ground copper contacts ans repl transfer roller if its old.

I've had no noise and no codes with light copies on this model. I thought the same thing, why no code. Anyway it's easy to check

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