Bizhub C258 Issue: error-code: c5501

[Copier repairman]

Ask for help.
Model Name: Bizhub C258
Issue: error-code: c5501
Description:
AC signal abnormality.
The zero cross signal is not input during fusing phase control.
Check: No abnormality in DCPU.
No fuser failure.
MFPB intermittently available.
Is there a workaround with the firmware?

[tsbservice]

FW does not look as resolution in your case.
Replace in that order:
1. Fuser
2. Power supply
3. MFPB

[Copier repairman]

FW does not look as resolution in your case.
Replace in that order:
1. Fuser
2. Power supply
3. MFPB

If you move the MFPB of another device of the same model and install it, it works fine.

[Phil B.]

If you move the MFPB of another device of the same model and install it, it works fine.

then it sounds like PS or harnesses

[blackcat4866]

Search: zero-cross error

=^..^=