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superlas
10-21-2008, 01:07 AM
I get a 'Door open at paper tray 2' message in this new printer and thus it will not print.
Aside from trying to close it can I do anything else to overcome this before I call tech assistance?
Thanks

redime
10-21-2008, 04:25 AM
I get a 'Door open at paper tray 2' message in this new printer and thus it will not print.
Aside from trying to close it can I do anything else to overcome this before I call tech assistance?
Thanks
Look in the back of the tray for a piece of paper stuffed behind it

superlas
10-21-2008, 10:02 PM
well... the tech told me to check small cover over the bypass tray.
It was closed but not firmly closed on both sides and so this message.:mad:
What is really annoying is the poor and incorrect comunication from the printer's display. That was not the tray 2.:mad::mad:
thanks

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