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harcheshta
11-15-2019, 10:11 AM
Hi,
My konica c552 does not recognize A5 paper size on all trays and bypass tray and when I put A5 Paper on one of the trays, it shows only "????" on that tray icon instead of "A5" , also I can not print to A5 size from computer, is there a solution for this problem?
Thanks.

Bix
11-15-2019, 10:14 AM
Hi, have you tried to see the back of the trayers?
Are all plastics intact?

harcheshta
11-15-2019, 11:06 AM
Hi, have you tried to see the back of the trayers?
Are all plastics intact?

Thank you for your reply,
I checked the back of trays, all plastics are intact,
The machine does recognize A4 and A3 paper sizes on all trays and bypass tray, but this problem is only when I put A5 papers on all trays even the bypass tray.

blackcat4866
11-15-2019, 01:01 PM
Are you loading the paper LEF or SEF? It will feed SEF but is to short for LEF.
=^..^=

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