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denvertan
11-25-2019, 07:48 AM
Current I only received the counter email with Total Colour and Total Black.
But my charges is A3 is 2xA4.

How to I set the counter listing to enable 1xA3 = 2xA4
Or show both A3 and A4 counter in the email. TQ TQ

Synthohol
11-25-2019, 12:47 PM
it already does count it.
if you print a meter sheet you will see the count for large.
you can verify at the machine service mode, stop 9 counter setting mode 2

denvertan
11-25-2019, 12:55 PM
I did the checking and this is what I found.

0. Print the counter listing
1. Print 1 sheet A3 colour
2. Print the counter listing again.

Total colour does increase by 1. (How to I make it increase 2 ?) Because 1xA3 = 2xA4.

allan
11-25-2019, 12:55 PM
Just test it if you are at the machine. Don't know if there is any way to change that email format.
Should be set to double for large size by default but like Synthohol mentioned it can be changed under billing mode.

denvertan
11-25-2019, 01:41 PM
Will try to test it tomorrow.
Once done will update here.

TQ.

tsbservice
11-25-2019, 04:12 PM
Unless the machine is setup for Japan it should count A3 as large size is double counts.

denvertan
11-29-2019, 05:44 AM
it already does count it.
if you print a meter sheet you will see the count for large.
you can verify at the machine service mode, stop 9 counter setting mode 2

Thank you for guidance.
The copier setup is mode 1 before this. :p

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