PDA

View Full Version : KM Bizhub C353 page coming out tinted yellow when doing color prints/copies


Custom Search


Riviera
12-06-2019, 12:07 PM
All color units installed less then 10k and 4 months ago. Customer says the tinting started soon after but only recently called. I suspect yellow is over toning.? Is there anyway to correct with out replacing?

Synthohol
12-06-2019, 12:40 PM
OEM toner?
if only 10% life they are covered under 100% warranty replacement.

Synthohol
12-06-2019, 05:35 PM
You could try running a background data reset and stabilize under stabilizer and then do your gradations

tsbservice
12-06-2019, 06:20 PM
Just what client says is not relevant and not enough. You should go there and check by yourself. I can't count how many times they(endusers) were misleading me by the problem description.

Custom Search