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pabegsv
12-09-2019, 05:31 PM
Hi, i update the firmware of a Konica c224e, after the upgrade i had two issues:

1-Spanish language option disappeared from the menu
2-on the main screen a pink box appears covering the options

What can I do to solve the problem?
I suspect it is the firmware version, although it is supposed to be for those models

Thanks for your help

emujo2
12-09-2019, 06:03 PM
what is the exact file name of the firmware?? and did you check your county code in service mode to ensure this hadn't changed? I would expect if you did all system init back to factory then the country code would change as well. E

copier tech
12-09-2019, 06:18 PM
Hi, i update the firmware of a Konica c224e, after the upgrade i had two issues:

1-Spanish language option disappeared from the menu
2-on the main screen a pink box appears covering the options

What can I do to solve the problem?
I suspect it is the firmware version, although it is supposed to be for those models

Thanks for your help

When you update the firmware you get the option to set the default language & machine type for your country.

See attached from the CE manual.

44319

Bix
12-09-2019, 10:18 PM
Be sure to download the Multi Language version.

emujo2
12-10-2019, 02:48 PM
I missed the "pink box covering the options" can you post a image of this? E

pabegsv
12-11-2019, 08:01 PM
Sorry for the delay.
The firmware file is A5C10Y0-F000-GDK-M1, I made a mistake in the newsletter attached to the firmware that does not include Spanish language.
Now I have to get the right file, I don't know if it's possible you can help me.
thanks

Pd. About the image in attach that in a minute

pabegsv
12-11-2019, 08:45 PM
There are some pictures about the issues

I'm sorry for my ignorance but I'm just starting to work with minolta copiers
My English is not good either,
thanks for your help

Synthohol
12-11-2019, 10:30 PM
why GDK firmware? thats not normal.
if you dont have a finisher tri-fold issue (what that special FW is for) then load the regular G20-m1 firmware.

Choclit007
12-13-2019, 05:32 PM
The GDK fw was pulled from the KM's site - I had the pink line too so that was probably the reason.

GHV-M1 should be the minimum fw installed on that model per Bulletin 11472 (possible data loss issues).
You have to follow the specified procedure though

pabegsv
12-23-2019, 03:56 PM
Thanks for responding, I would like to know if someone can send me the correct firmware.
I don't know what data you need from the machine?

Synthohol
12-23-2019, 05:14 PM
Pm sent

elmaligno
01-02-2020, 04:59 PM
Thanks for responding, I would like to know if someone can send me the correct firmware.
I don't know what data you need from the machine?

Hola amigo, enviame un mensaje privado y te hago llegar el firmware. Ademas debes poner el SW 25 en 60 para que te acepte la ultima version del firmware

copier addict
01-02-2020, 07:54 PM
Hola amigo, enviame un mensaje privado y te hago llegar el firmware. Ademas debes poner el SW 25 en 60 para que te acepte la ultima version del firmware

You are inviting the wrath of Phil b by typing in a non English language. Lol :cool:

tsbservice
01-02-2020, 08:23 PM
You are inviting the wrath of Phil b by typing in a non English language. Lol :cool:

Do you have anything on topic?

copier addict
01-02-2020, 08:44 PM
Do you have anything on topic?

Nope! You?

emujo2
01-02-2020, 08:46 PM
And he has a red card already...E

tsbservice
01-02-2020, 09:01 PM
Do you have anything on topic?


Nope! You?
:cool:
Off topic

https://youtu.be/IQyjSoA7r6k

copier addict
01-02-2020, 09:11 PM
:cool:
Off topic

https://youtu.be/IQyjSoA7r6k

Now that IS off topic! ;):cool:

darry1322
01-02-2020, 09:13 PM
:cool:
Off topic

https://youtu.be/IQyjSoA7r6k


Nice to see Cliff in there. When we were all young.

tsbservice
01-02-2020, 10:01 PM
Nice to see Cliff in there. When we were all young.

Amen to that!

Back on topic. TS did you manage to resolve this with FW provided by Synthohol?
Please do follow up.

tsbservice
01-02-2020, 10:14 PM
Now that IS off topic! ;):cool:

Imho here at CTN we all need more posts in technical forums. I'm pretty sure if you decide you can elaborate more than most of us.

copier addict
01-02-2020, 10:28 PM
Imho here at CTN we all need more posts in technical forums. I'm pretty sure if you decide you can elaborate more than most of us.

I'm not sure what you mean by that, but I contribute when I come across post I feel I can help with.

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