jamming

[Billvo]

Hi All,
Have a C754 that had a couple of jams from bypass using Thick 1 paper - now machine still says paper jam, (& code 11) but no paper to be found. Cleaned rollers and blew out some accumulated paper dust, but no go. Any thoughts? Thanks

[Synthohol]

take out the clear&gray paper dust remover from the sync roller in the door and REALLY clean it well.
double check the OHP detecting sensor, can be dusty.
paper dust tricks it into thinking there is paper there.

[escalante]

Check that area4432944330

Enviado desde mi SM-J701M mediante Tapatalk

[Billvo]

On the c754, where is the OHP detecting sensor?

[blackcat4866]

It's the one behind the paper dust collector. You may find that it's necessary to clean the three sensors in that area. You separate the 2nd transfer assembly from the door to see the three sensors. It gets very very dusting in that area. =^..^=

[Synthohol]

On the c754, where is the OHP detecting sensor?

there is a pic of it above your post