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tsbservice
12-12-2019, 01:10 PM
Good day All,
I have to visit remote machine bizhub C360 with FS and Saddle stitcher SD-509 which users use to make booklets and staple them. They claim bought new staple cartridges and when they put them into staple unit SD-509 isn't stapling anymore.
This is my first visit at this machine and I will have limited time to discover what's the problem. I make them sure correct type of staples is used and they confirm.
Any ideas what and where to look first would be greatly appreciated.

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