Frozen with the Konica Minolta logo Bizhub 423 [Archive]

escalante

12-20-2019, 01:43 PM

I have the following problem in a Bizhub 423. It stays frozen in the konica Minolta logo.Tapatalk Cloud - Downlaoad File VID-20191220-WA0004.mp4 (http://cloud.tapatalk.com/s/5dfccfd7c1290/VID-20191220-WA0004.mp4)

Enviado desde mi SM-J701M mediante Tapatalk

copyman

12-20-2019, 01:49 PM

I have the following problem in a Bizhub 423. It stays frozen in the konica Minolta logo.Tapatalk Cloud - Downlaoad File VID-20191220-WA0004.mp4 (http://cloud.tapatalk.com/s/5dfccfd7c1290/VID-20191220-WA0004.mp4)

Enviado desde mi SM-J701M mediante Tapatalk

Have you tried loading firmware. Not sure if that model has it but newer models have a firmware reset tool.

Or the NVRAM could be corrupt.

copier tech

12-20-2019, 01:53 PM

I have the following problem in a Bizhub 423. It stays frozen in the konica Minolta logo.Tapatalk Cloud - Downlaoad File VID-20191220-WA0004.mp4 (http://cloud.tapatalk.com/s/5dfccfd7c1290/VID-20191220-WA0004.mp4)

Enviado desde mi SM-J701M mediante Tapatalk

Did you try to boot up the machine with firmware on a USB pen?

Synthohol

12-20-2019, 01:54 PM

any time ive experienced that is when the SSD board goes bad.
will it boot into trouble reset/service mode if you hold the utility button down?
or boot to a firmware stick?

tsbservice

12-20-2019, 02:14 PM

Check DIMMs(memory modules) on MFPB, also there is NVRAM Reset tool for NVRAM (Jig firmware) on this model.

escalante

12-20-2019, 06:12 PM

Thank all the colleagues for their help comments. Tell him to solve the problem by restarting the connector shown in the image. The flex.44445

Enviado desde mi SM-J701M mediante Tapatalk

blackcat4866

12-21-2019, 12:44 AM

It sounds to me that you were lucky. =^..^=

allan

12-21-2019, 04:45 AM

Thank all the colleagues for their help comments. Tell him to solve the problem by restarting the connector shown in the image. The flex.44445

Enviado desde mi SM-J701M mediante Tapatalk

Machine can boot with that connector completely disconnected. Guess then that must have been a short.

copier tech

12-21-2019, 10:20 AM

Thank all the colleagues for their help comments. Tell him to solve the problem by restarting the connector shown in the image. The flex.44445

Enviado desde mi SM-J701M mediante Tapatalk

Great tip thats one to remember!