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SAR
12-30-2019, 08:48 PM
The customer called and said the copier would not boot up. I just assumed it was probably the SSD board since this is an e series machine, but when I got there the copier was actually stuck in the self diagnostic mode. If you power it off and back on it goes right back into self diagnostic mode.
Tried to load firmware, but that wont work.
This is a new one on me. Has anyone seen this before?

blackcat4866
12-31-2019, 12:34 AM
Is the Stop key stuck down? =^..^=

Woxner
12-31-2019, 12:57 AM
it would be the power button stuck to get int diag,

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