View Full Version : Miscellaneous Copy Ratio stated wrong type
Ong CZ
01-09-2020, 04:58 AM
Hi Guys,
I have some issue when going to enlarge the image for copy. It shows the ratio like in the attachment.
Instead of shows A4,A3 or B5...
Any idea,guys?
Thanks.
https://mail.google.com/mail/u/0?ui=2&ik=cac0620fab&attid=0.1&permmsgid=msg-a:r-3116105888739306390&th=16f884ef9f9a793f&view=fimg&sz=s0-l75-ft&attbid=ANGjdJ9u7Hwp3nod-cKQlSn1n_4s_n5JPP7m0nj5mtfgOul1qL6Hi4kL5iWCuyxDwPz RKphjXq1ti9YkiC0HuQ1WVFOf9exQUmTZuqFuMgRb_NF7UmAAK JNNHGfKhVI&disp=emb&realattid=ii_k565vow40
Phil B.
01-09-2020, 05:13 AM
Hi Guys, I have some issue when going to enlarge the image for copy. It shows the ratio like in the attachment. Instead of shows A4,A3 or B5... Any idea,guys? Thanks. https://mail.google.com/mail/u/0?ui=2&ik=cac0620fab&attid=0.1&permmsgid=msg-a:r-3116105888739306390&th=16f884ef9f9a793f&view=fimg&sz=s0-l75-ft&attbid=ANGjdJ9u7Hwp3nod-cKQlSn1n_4s_n5JPP7m0nj5mtfgOul1qL6Hi4kL5iWCuyxDwPz RKphjXq1ti9YkiC0HuQ1WVFOf9exQUmTZuqFuMgRb_NF7UmAAK JNNHGfKhVI&disp=emb&realattid=ii_k565vow40
cannot open it
shows Ax Bx do you want inch format?
are you a tech with service manual?
Ong CZ
01-09-2020, 05:20 AM
Hi Phil,
Normal when inside copy mode..press on zoom/ratio to enlarge the image..normally will shows in A4-.A3 or B5-A4 for example..but mine here show different size,such as 11x17->8 1/2x11 ...
Yes, im a tech but dont have service manual.
Thanks.
Phil B.
01-09-2020, 05:24 AM
Hi Phil,
Normal when inside copy mode..press on zoom/ratio to enlarge the image..normally will shows in A4-.A3 or B5-A4 for example..but mine here show different size,such as 11x17->8 1/2x11 ...
Yes, im a tech but dont have service manual.
Thanks.
change unit of measure
is this 2nd hand unit?
Ong CZ
01-09-2020, 05:29 AM
Hi Phil,
Nope. Its new machine and already used since 2016.
May i know how to change it..i did change the measure from inch(Fraction) to mm(Numeric Value) in utility/system settings/measurement unit settings
But nothing change.
Thanks.
tsbservice
01-09-2020, 06:17 AM
Did you do some sort of initialization or clear all data? Looks like wrong region settings.
Ong CZ
01-09-2020, 06:28 AM
Hi tsbservice,
I just replaced new mfp board due to the machine prompt key in serial number and tpm chip error.
Thanks.
tsbservice
01-09-2020, 07:46 AM
What machine model? Did you follow the book for MFPB replacement?
DO WE NEED TO PULL ANSWERS FROM YOUR MOUTH ?!?
I feel now more like Phil B aka The Dentist :eek:
Ong CZ
01-09-2020, 07:57 AM
Hi tsbservice,
KM-C554e..yes i did follow all the steps from the replacement manual.
Ong CZ
01-10-2020, 02:03 AM
Hi Guys,
Its fixed.Just change the setting in(svc mode->System 1 -> Marketing Area -> US change to others2).
Phil B.
01-10-2020, 02:27 AM
What machine model? Did you follow the book for MFPB replacement?
DO WE NEED TO PULL ANSWERS FROM YOUR MOUTH ?!?
I feel now more like Phil B aka The Dentist :eek:
:D:D:D:D;):cool:
Phil B.
01-10-2020, 02:31 AM
Hi Guys,
Its fixed.Just change the setting in(svc mode->System 1 -> Marketing Area -> US change to others2).
FYI mm vs inch is most times Regional/Market/Timezone across ALL brands
glad you got it fixed.
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