biz 364e remote care messg

[copyman]

How do you turn off the "failure to connect for CS remote care" message or something like that? Just bought a machine from wholesaler and has this annoting messg. Think I had this before but forgot what I did to turn off.

I've tried a few things posted on this forum and didn't work. One of the solutions from this forum said procedure may have to be done a few times to stop message but did several times and still have the message.

As a last resort if I do an all data clear in service mode will that get rid of message?

Thanks in advance

[tsbservice]

Did you found this:
Service Notification Failed message (https://www.copytechnet.com/forums/konica-minolta/122431-service-notification-failed-message.html)


There should be two things to clear in service mode to disable VCare communication completely:


SVC Mode > CS Remote Care > Start Maintenance > input any 7 digits > END > Detail Settings > RAM clear > Set > END

and

SVC Mode > CS Remote Care > Server Settings > Data initialize > Yes > END