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pinspin
02-07-2020, 07:36 AM
Hello, the copier restarts when it receives a print job from the network . C D341, C D262 errors are recorded while. Disconnecting the HDD does not help. Firmware upgrade also does not start . We will be grateful for any advice, thanks.

Bix
02-07-2020, 09:23 AM
Hi, don't disable HDD or do anything.


After 3 reboots, the 758 will display "Recover data". You press on recover data and the MFP will recover after reboot.


This happens when communication occurs between boards for meters and other information (about every hour) and at that moment there is a power blackout or something abnormal.

tsbservice
02-07-2020, 04:44 PM
I will proceed like that:
1. [System 1] -> [Initialization] -> [Clear All Data]
2. Backup the HDD, format the HDD(s).
3. Run in Service Mode -> [State Confirmation] -> [Self-diagnostic] -> [Check All]

Also worth to mention that CD262 is about - Extension network adapter installation error - Wireless LAN Upgrade Kit (UK-212) not correctly installed or has failed.
So if any installed, check them.

pinspin
02-25-2020, 03:47 PM
It was a problem with the contacts on the boards.

maycondb
06-13-2023, 07:20 PM
It was a problem with the contacts on the boards.

which boards?

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