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mckenna
02-10-2020, 09:40 PM
44864

What is wrong?????? Please help!!

It seems to do fine with 20lb paper but this is 110 lb card stock. I have done hundreds of these prints with no problems and all of a sudden this is all I can get with the heavier paper

orestesp
02-10-2020, 09:49 PM
It looks like the toner isn't getting fused to the paper properly.

Have you set the tray to the correct paper setting?

copyman
02-10-2020, 10:08 PM
Yep. Looks like you don't have the tray set to thick paper. You should run thick paper from side tray ONLY set to thick 3 or 4 paper. If the paper is really glossy it will not work with this model.

qbert69
02-10-2020, 10:54 PM
44864

What is wrong?????? Please help!!

It seems to do fine with 20lb paper but this is 110 lb card stock. I have done hundreds of these prints with no problems and all of a sudden this is all I can get with the heavier paperThere is *some* fuser offset there, but it ALSO looks like it could be the Intermediate image transfer belt cleaning blade going bad as ALL COLORS are being affected!!![emoji41]

PS--The "Repetitive Defect" distance is too great which indicates that it IS NOT the fuser rollers...most likely the ITB!

Sent from my SM-N950U1 using Tapatalk

blackcat4866
02-10-2020, 11:46 PM
Yes, there's a high voltage loss going on here. It could be any one of the imaging units. =^..^=

mearmi
02-12-2020, 03:12 AM
44864

What is wrong?????? Please help!!

It seems to do fine with 20lb paper but this is 110 lb card stock. I have done hundreds of these prints with no problems and all of a sudden this is all I can get with the heavier paper


Please check all the imaging units. Remove and check one by one, all are rotating normally and ITB.

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