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EarthKmTech
05-07-2020, 12:21 AM
I've never seen them anywhere before except a customer I have on a remote island with 5 of them I cant even get to for obvious reasons.

The issue is it keeps saying the side door is open (the main side door)

I dont even remember how the door is detected as closed, is there a switch a photo sensor or what? Is there a tab that snaps off the door, anything like that?

The parts manual for this machine has disapeared like its never existed too.

patrickjlc
05-07-2020, 12:32 AM
Is it like this?https://uploads.tapatalk-cdn.com/20200506/f043ff8eabb12a464732919abd2b79d6.jpghttps://uploads.tapatalk-cdn.com/20200506/3f8452f41fd87e3c9c97655fab0ad71b.jpg

Sent from my SM-G930V using Tapatalk

copyman
05-07-2020, 12:52 AM
Just looked at your picture again. That is the Biz 25 NON "E". I think this was a Kon/Min made box and wasn't that good. The 25 "E" covers are black and is made by Muratec. It is a decent small box. Sorry don't know the type of sensor used for side door but if you PM me your email I will send you parts manual for Biz 25 which should show what is used.

EarthKmTech
05-07-2020, 12:52 AM
45608

I'm not sure about that one, this is the one we sold - They were never sold in all markets and KM themselves left it up to each region to decide if they wanted to sell them. They are a Muratec engine.

tsbservice
05-07-2020, 10:16 AM
I've never seen them anywhere before except a customer I have on a remote island with 5 of them I cant even get to for obvious reasons.

The issue is it keeps saying the side door is open (the main side door)

I dont even remember how the door is detected as closed, is there a switch a photo sensor or what? Is there a tab that snaps off the door, anything like that?

The parts manual for this machine has disapeared like its never existed too.
Send me PM and I will upload Parts Manual/Service Manual and give you the link.

srvctec
05-07-2020, 04:33 PM
Maybe the side door interlock actuator is broken off or the accompanying sensor is bad?

https://uploads.tapatalk-cdn.com/20200507/1593c453c8124f627e8c577f73c646da.jpg

EarthKmTech
05-08-2020, 01:04 AM
Just a closure to this thread - I ended up finding the muratec parts manual, found the door interlock - showed the customer in email.

They glued a fin extension onto the door itself and the machine is operational again.

Gotta love customers that can fix things themselves.

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