DISC
05-22-2020, 10:15 AM
Hello
I have a problem when scanning from the glass and adf, the printer prints correctly but when I scan or copy a document, many vertical stripes or blank areas appear. I have made an autotune from service mode and on all occasions it gives me a scanning error. The firmware is updated to the latest version. What may be causing the problem?
Impression sample photos
4571545716
Thanks!!Thanks for your cooperation
I have a problem when scanning from the glass and adf, the printer prints correctly but when I scan or copy a document, many vertical stripes or blank areas appear. I have made an autotune from service mode and on all occasions it gives me a scanning error. The firmware is updated to the latest version. What may be causing the problem?
Impression sample photos
4571545716
Thanks!!Thanks for your cooperation