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saeidss
06-27-2020, 09:22 AM
Update frimware c552ds erore scanner dowliad n.g

copier tech
06-27-2020, 11:44 AM
Update frimware c552ds erore scanner dowliad n.g


Try another USB stick & a fresh copy of the firmware. A stick no larger than 2GB

If not try the NVRam firmware.

saeidss
06-27-2020, 06:18 PM
Try another USB stick & a fresh copy of the firmware. A stick no larger than 2GB

If not try the NVRam firmware.

Tested not solve problam

saeidss
06-27-2020, 06:27 PM
Tested not solve problam

Imgur: The magic of the Internet (https://imgur.com/a/aETQU5N)

Phil B.
06-27-2020, 06:58 PM
Imgur: The magic of the Internet (https://imgur.com/a/aETQU5N)

there is an error in the files.... did you follow copier techs recommendation as to get a fresh copy of the firmware?

what version are you trying to use?

saeidss
06-27-2020, 07:19 PM
there is an error in the files.... did you follow copier techs recommendation as to get a fresh copy of the firmware?

what version are you trying to use?
A1DM0Y0-F000-G00-D1
A1DM0Y0-F000-G00-D1.zip
A0P00Y0-F000-GQ7-D1(00)_2ineo plus 452 552 652(DS.exe

Phil B.
06-27-2020, 07:22 PM
A1DM0Y0-F000-G00-D1
A1DM0Y0-F000-G00-D1.zip
A0P00Y0-F000-GQ7-D1(00)_2ineo plus 452 552 652(DS.exeAre you unzipping to the thumb drive?

2gb FAT32 should be clean before moving files to it

Sent from my SM-G960U using Tapatalk

copier tech
06-27-2020, 10:08 PM
Tested not solve problam

So you tried the NVRAm firmware, how far did it get etc?

saeidss
07-12-2020, 02:14 PM
So you tried the NVRAm firmware, how far did it get etc?

The firmware gives a scanner error. I called 4 firmware with several different usb Again, it's freezing, and the device's scanner doesn't move at all, and the device hangs on the Konica logo What is the scan board? It does not download the frinware, but the firmware downloads adf.

tsbservice
07-12-2020, 03:31 PM
Delete any other files ending in the ".tar" extension. Only one firmware file can be in the root of the USB thumb drive when flashing the machine.

Phil B.
07-12-2020, 04:22 PM
Delete any other files ending in the ".tar" extension. Only one firmware file can be in the root of the USB thumb drive when flashing the machine.

i wonder on his procedure,,,, he is rather vague in his explanation of it.

tsbservice
07-12-2020, 04:38 PM
We still don't know what is the main cause machine to stuck at boot up. Maybe another problem is present and FW failed to update is consequence.

saeidss
07-17-2020, 06:16 PM
We still don't know what is the main cause machine to stuck at boot up. Maybe another problem is present and FW failed to update is consequence.

The mfp problem was fixed by replacing this part
But it was very strange why the scanner firmware downloaded n .g

Woxner
07-17-2020, 09:24 PM
the mfp may have fixed it but were you using the c552ds firmware or the c552 they are different

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