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heytony29
08-15-2020, 12:00 PM
Hello,

I have a BH C368 which Error Code D011 or D050 sometimes occur when turning on SW on or recovering from the sleep mode.
He is actually running firmware G00-01 (MFP Controller Boot Program for an MFP Card Version G00-54) .

Following this document : https://cscsupportftp.mykonicaminolta.com/DownloadFile/Download.ashx?fileversionid=23155&productid=1816 i saw that Firmware G00-A7 can solve this problem (item 53), do you know where i can find this firmware (or a more recent one) ?

Thank you,
Best Regards,

Anthony

copier tech
08-15-2020, 02:24 PM
Hello,

I have a BH C368 which Error Code D011 or D050 sometimes occur when turning on SW on or recovering from the sleep mode.
He is actually running firmware G00-01 (MFP Controller Boot Program for an MFP Card Version G00-54) .

Following this document : https://cscsupportftp.mykonicaminolta.com/DownloadFile/Download.ashx?fileversionid=23155&productid=1816 i saw that Firmware G00-A7 can solve this problem (item 53), do you know where i can find this firmware (or a more recent one) ?

Thank you,
Best Regards,Anthony

Yes this was a known issue with the early 8 series.

As you say there is a firmware fix for this with either SATA Preventative or Recovery Firmware (see attached pdf)

46477

Drop us an email we can supply it for you.

Firmware Update - Printer & Copier Firmware (http://www.copierfirmware.co.uk)

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