C-368, C-3201 code...(fuser)

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  • Oystercopy
    Senior Tech

    Site Contributor
    500+ Posts
    • Oct 2009
    • 618
    #1

    C-368, C-3201 code...(fuser)

    OK, so when I got to the customer today, the machine was locked out in C-3201 code. I rebooted the machine and did a Trouble Reset, but right after initialization, the machine locked up again with the 3201 code.

    Strangely, after I left, the customer called me back several hours later and told me that the machine just "started working again" and spit out a few pages, then went right back into code. I'm sure that it was just rebooting itself, but WHY??

    Any help appreciated!
    OC
    Tags: back, c-3201, code, locked
    • tsbservice
      Field tech

      Site Contributor
      5,000+ Posts
      • May 2007
      • 7925
      #2
      Re: C-368, C-3201 code...(fuser)

      I would start with unplug/plug in connector between Fusing motor and MFPB.
      A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
      Blessed are they who can laugh at themselves, for they shall never cease to be amused.

        Comment

        • Bix
          Service Manager

          1,000+ Posts
          • Apr 2018
          • 1421
          #3
          Re: C-368, C-3201 code...(fuser)

          If you can help, there is a load check to check the status of the M3 engine.
          Check code: 45
          Multi code: 1, 2, 3, 4, 5

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